&92;n &92;n &92;n. To enable this change on existing profiles, youll need to edit your ESP profile by selecting Yes on the new setting Only fail selected apps in technician phase. Ramesh , From your description, it seems the Microsoft office 365 is in "Waiting for Install Status". Copy the MicrosoftIntunex86. When you want to monitor or troubleshoot a Win32 app installation you will need to take a look at the Intune Management Extension log file C&92;programdata&92;microsoft&92;intunemanagementextension&92;logs&92;IntuneManagementextension. App A, however, does not want to work. There&x27;s a new Strict Tunnel Mode feature you can configure for Microsoft Edge. But if you want to force a reinstall of a single app, you need to delete the app id as well as it&39;s corresponding GRS (Global Retry Schedule key). Click Windows Apps, then Add. For example, you can configure the device to automatically install updates, including app updates, when they&x27;re available. Select iOS 15. Note Successful deployment will always show an ExitCode 0. Thanks Richa. In the preceding images, the red rectangle is the user key, and the. This may not be your issue, but we should check for sure as it's quite common. If the app is win32 app and you want to reinstall of a single app, you can delete the app id as well as it&x27;s corresponding GRS (Global Retry Schedule key). They are tracked per user even if assigned to devices. It is definitely a reporting issue as comparing the registry entries under HKEYLOCALMACHINE&92;SOFTWARE&92;Microsoft&92;IntuneManagementExtension&92;Win32Apps from a working machine (shows as Installed) to a non- working machine (shows as Install Pending Waiting for install status) I can see under HKEYLOCALMACHINE&92;SOFTWARE&92;Microsoft&92;IntuneManagementExtension&92;Win32Apps&92;Reporting for the app in. I would like to remove unwanted Windows 11 apps that is not productive to users like Solitaire, News, Xbox etc. Enable app update priority for Managed Google Play apps. Initiating a Sync from the Company Portal app also. The uninstall is working ok, but the devices are all still listed with a status on "not Installed. exe to view these log files. How to check Device Install status Navigate to the Microsoft Endpoint Manager admin center. At the log location of IntuneManagementExtension you can also find AgentExecutor - PowerShell or Proactive Remediation logs. Note See Add Microsoft Store apps to Microsoft Intune for complete details on adding a Microsoft Store app to Intune using the new integration. When the file is uploaded, click OK. In the Intune service in Azure, click on Mobile Apps, and then select Apps. From the Client Apps blade you can see the waiting Apps are showing as Installed in the lists and Pie chart, but not when viewing via the Managed Apps - Preview view in the Device blade, as JeffN has noted. Intune MSI win32 apps stuck at Download Pending Your device is syncing for 1 day. Basically the Company Portal (Store for business app) isnt pushing to 1 device, its stuck install pending. If i install the Intune management extension manually then my Win32 application is. TextFree is a free calling and texting app that allows users to send and receive text and picture messages in addition to calls from a dedicated phone number. I opened up PowerShell as the user and tried to install the app manually for additional validation and I got the below;. Techret 4 yr. I'm trying. Select the failed app, and you can expand the reason Intune says it failed. From the application blade (the blade will be in application name), click on either User install status or Device install status to get the quality of the application installation. The user device isnt listed as Enrolled by User. " However, I am not able to. Deploy Batch File using Intune Fig. Select Devices, and then select your device. Add groups to assign apps, settings, and other resources. I&39;m experiencing the same issue with different customers. I&39;m trying to determine if there&39;s a way to clear prior error, but can&39;t seem to find any way to do it so that it stops reporting this way. Please follow below steps to Add iOS Store Apps on Intune admin center. Click on Access School or Work from the Accounts page. The app shows in the company portal, but once I hit install, I can wait hours, and it just shows "Installing" or "Install pending" respectively. In MEM, navigate to Apps > Windows > Add and choose the app type Windows app (Win32). Under Status, select Check status. Install immediately Download the software update and trigger the restart countdown notification. Clearing the status of an IntuneMEM deployed app September 12, 2021 1 minute read If you are reading this, you have probably come across an issue where a Microsoft Endpoint Manager (aka Intune and referred to from now on as MEM) deployed app has gotten stuck in a. Click Windows Apps, then Add. Use this information to help troubleshoot access issues when using Microsoft Intune. You can sort and search this report as well. We have tried 2 diffrent apps, one thas just a CMD file that changes a regirsty setting and one that is an application and we have verifyed that the installation is installning. Client device need access to the Microsoft Store and the destination content to install Microsoft Store apps. It acts as a software inventory for your tenant. Sign in to the Intune a. Is there a similar feature in Intune we could achieve the same outcome, whether during the Autopilot or post. Select Apps > All apps. Create an app configuration policy. Deploy iTunes using Intune Step-by-Step Guide Fig. Tells Intune to start syncing policies for said device. When you&x27;re finished, select OK on the App package file pane. Select the Collect diagnostics option on the Installation details pane. Next, click the Select user option to select a user for whom the app installation error needs to be fixed. Click the Open button to open the Company Portal app on your Mobile. Click on Add and then select Office 365 Suite and Windows 10. You can use CMTrace. Include actions that apply to devices that are noncompliant. Microsoft Store apps. I approved the login and then Intune started doing its thing. Next steps. In the Microsoft Intune admin center, select Apps > All apps > Add. During check-in the device can Download policy or app updates. msixbundle) click Select. Solution To fix this issue in a stand-alone Intune environment, follow these steps In the Microsoft Intune admin center, chooses Devices > Enrollment restrictions > choose a device type restriction. You can get a new and improved experience troubleshooting user and device issues. Note The file must have the. After the installation completes, click on the Intune Compliance (Data Warehouse) app tile. I cannot think of any reasons why that status would be unknown. We recommend you to use Microsoft Documentation on troubleshooting install or download failure however if it gets. Open the Company Portal app, and sign in with their organization credentials (usercontoso. Select Yes to make this app available to all users. Organizations use many different types of apps, including store apps, line-of-business (LOB) apps, web apps, and more. If the app takes longer to install than the set installation time, the deployment fails the app install. We are working towards having consistent, accurate information across all the policy reports in the console. Deleting any sub-keys with a GUID name would force a re-evaluation of the software when the Intune Management Extension service was restarted or a sync performed. For example below screenshot, on checking manually on a device, company portal is installed but when we check the status in Intune Portal it says Install pending for one of the user on that device. The apps are set to uninstall on all devices but remains installed. In the Intune admin center, create an enrollment profile, and have your dedicated device group (s) ready to receive the profile. After they sign in, your enrollment profile applies to the device. , I am having my notebook here with a company portal on it. Get the Intune Company Portal app. The wrapper. In Device status or User status report, select a device. Under Basics, specify a name, a description (optional), and then select Next. msc", and press "Enter". Get the IP address and path (in this. Select the Collect diagnostics option on the Installation details pane. If it is a Android Administrator device, it is suggested to try to only deployed to a user group and sync the Android device. Assign user licenses in the Microsoft 365 admin center. App The name of the app that is being protected. Intune Company Portal is the app that lets you, as an employee or student in your organization, securely access those resources. In this example you will learn how to force the reinstall of a required application assignment to a device. Select Create. So remove the assignment, save it, then add the. Microsoft recommends using setting catalog profiles to create and manage security policies for all Intune-managed Windows devices. In this guide, Im going to show you one of the basic app management features of Microsoft Intune, namely centralized app deployment for all users in an organization. Other settings applied and the Intune Management Extension installed but Company Portal is missing. Applications and Services > Microsoft > Windows > BITS-Client If the device got the trigger to install through DevMgmt, the next step is for the device to download the package - there should be a BITS-CLIENT event for downloading the installer (I believe it&39;ll be. The uninstall is working ok, but the devices are all still listed with a status on "not Installed. A user account that is added to Device Enrollment Managers account will not be able to complete enrollment when Conditional Access policy is enforced for that specific user login. Add iOS store app. Step 3 - Enroll the device in Intune. This installation method is to make sure that the application. In this case, it is not possible to delete an application that is not installed. Configure Conditional Access in Jamf Pro. Installing apps that are pre-installed by the iOSiPadOS operating system is not a supported scenario. The device user opens Teams and is automatically. Add iOS Store Apps on Intune. So, for this example, I want to re-run the "ConfigureScheduledTask. The groups you choose are shown in the list, and will receive your script policy. My guess is the TAPTUN adapter requires this and not doing so breaks the connection entirely. The app creation experience has three steps App information. Intune provides several ways to monitor apps status that you manage. Step 2 Find the App in Microsoft Store. exe installation file, right click to Run as Administrator, it should show its progress as it installs. smoothies-for-me 1 yr. We can divide the ESP in 3 parts. Things I have tried -deleting it from the homescreen clicking on the X doesn&x27;t do anything. Here is an example of the request. Hi, trying to find out why the apps that I configure to be installed via Intune are not installed. Add users and groups. Based as I know, if we deploy it via the following method, the installation will start after the Autopilot complete. I was trying to deploy Adobe Reader Pro to some devices and created a Win32 app using "Microsoft Intune&x27;s Intune Win 32 prep Tool". From the Language drop-down list, choose the language in which apps from the Microsoft Store for Business are displayed in the portal. Navigate to Apps > All apps. Get the Intune Win32 Content Prep Tool and run it. Browse to the folder where you kept Intunewin file and select the file. intunewin file. Intune Message center. Device status; User status; Intune management extension logs. Create and assign update rings. Step 2 allows you to Configure the app suite such as selecting which Microsoft Office Apps are deployed, which update channel is. Deploy apps and create app protection policies. A LOB (MSI) app deployment is a two-phase process on the endpoint -. The apps with "Waiting for Install Status" are a mix of LOB and one Win32App (Intunewin) apps. Choose the App type "Windows app (Win32)" and click "Select". exe debug leave. Follow the below steps to deploy Microsoft 365 Apps with Intune. The Intune management extension contains the technology to bring that file to the device, extract the files and perform the configured actions. As an IT admin, you can use Microsoft Intune to manage the client apps that your company&x27;s workforce uses. Users must not install other apps. Now click on Settings; Configure required settings. Step 2 Find the App in Microsoft Store. The full script looks like this <. Request body. Read this post for a known issue with status reporting for App install lifecycle and App install history. In the detection rule it is looking for a folder 54. Once you have deployed the app as &x27;Install&x27; to usersdevices through Intune, should you need to uninstall the app, you would add the applicable userdevice to a group which is deployed in the &x27;Uninstall&x27; section of the deployment (make sure you have excluded that group from the installation section, so they become mutually exclusive). No Errors nothing On the client pc i checked with the Portal app if the device is managed by intune and it is. With Device Required assignment and User Uninstall assignment,. Image 3 Expand. Please see the screenshot and help me if you can. This topic describes what happens for devices earlier than Windows 10. The Endpoint security policies are designed to help you focus on the security of your devices and mitigate risk. Show 4 more. However, in most instances you will get the most mileage out of utilizing Win32 for most apps, and ODT for any M365Office apps. Step 1 - Set up Intune. I have tried to set the "Installation deadline to. As a detection rule use something to identify if it is installed like. Feb 15, 2023, 506 PM. For related information about the Intune Management Extension agent or Win32 apps, see Win32 app management in Microsoft Intune. These Object ID&x27;s that you see in the registry key which do not contain. For instance, a resolved intent for an app will show excluded if the app is excluded for a user during app assignment. I have tried to set the "Installation deadline to. If a &x27;Required&x27; app is deployed with a user license. On the Select app type pane, select Windows app (Win32) under the Other app types and click Select. Sign in to the Intune admin center. In Company Portal, right-click or press and hold the app to open the context menu. Click Next on the Exceptions page. Provides the settings to communicate to the ESP which app installations it should block on and provide progress in the status message to the user. Autopilot deployments are failing and the store apps isn&39;t get installed by intune if you use the online version. Click on Select app package file. I cannot think of any reasons why that status would be unknown. I&39;m trying to install O365 apps and Google Chrome so. Microsoft Intune Plan 1 Microsoft Intune core capabilities are included with subscriptions to Microsoft 365 E3, E5, F1, and F3; Enterprise Mobility Security E3 and E5; and Business Premium plans. In MEM, navigate to Apps > Windows > Add and choose the app type Windows app (Win32). DESCRIPTION Add devices to group X hours after enrolled to Intune to avoid certain scripts and packages to be targeted during provisioning. When it comes to a specific Intune Graph API that can get applications installed on a particular device, you should be able to use the mobileAppInstallStatus resource type. Applications and Services > Microsoft > Windows > BITS-Client If the device got the trigger to install through DevMgmt, the next step is for the device to download the package - there should be a BITS. Unless the application you need to deploy is legitimately an in-house application that is not updated frequently, I would never recommend the LOB option. Users must not install other apps. msiexec x reg-key-for-uninstall qn. I have had far better success with this. Default Allow. The device user can view the status in Intune Company Portal and use Company Portal for compliance, app inventory, device syncs, and log sharing. The enrollment process works fine and finishes without a. 2 answers. These are shared devices. Type the name or email address of the user you want to troubleshoot, and then click Select at the bottom of the pane. From the admin center, choose Devices > All devices > choose the devices you want to delete > Delete. If the app takes longer to install than the set installation time, the deployment fails the app install. Device install status & User install status allow you to view the install status lists showing specific devices and users. The uninstall command is. The uninstall of the apps is a bit funny with store apps where the "install" status isn&x27;t quite there till the first time the person opens the app. Remove Security Group from App Uninstall section. Remote help app is available as a public preview. The registry location for win32 apps Computer&92;HKEYLOCALMACHINE&92;SOFTWARE&92;Microsoft&92;IntuneManagementExtension&92;Win32Apps&92;. intunewin on the way in as well, so you can "Find" by that) Post your issue on. Both located under the user key. Some of the Intune remote actions can help secure devices or safeguard data that might be on the device. Date Published The date that the app was made available to download. Create a Windows 1011 device restrictions profile. By Carolina de Sa Luz Program Manager Microsoft Endpoint Manager Intune. You&x27;re prompted to confirm the deletion, choose Yes or No, then. Microsoft Intune A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management. SYNOPSIS Automated script for delayed targeting based on a set timerange. Microsoft Store apps. Remove the group from the scope and after 5 minutes add it again. Next steps. Next, click "Create your MDM push certificate. Browse and upload the. By default. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. By default. Sign in to the Microsoft Intune admin center. Sokoban, Thanks for posting in Q&A. On the Select app type pane, select Windows app (Win32) under the Other app types and click Select. -hard reset. Delete the Windows Device from AAD and MEM and wait for it to re-sync. To add a new PowerShell script, click Add button and deploy it to Windows 10 devices. msi file, the MicrosoftIntunex64. HKEYLOCALMACHINE&92;SOFTWARE&92;Microsoft&92;IntuneManagementExtension&92;Win32Apps&92; SID&92; App GUID. Intune Company Portal is the app that lets you, as an employee or student in your organization, securely access those resources. 2 yr. Co-Managed Device Apps waiting for install status. If your users delete these apps. I&x27;m trying to install O365 apps and Google Chrome so. For apps deployed with Available install intent, the automatic update generates a status message for the IT admin informing that a new version of the app is available. To see the. ABM is simply a federated mechanism to allow users to enroll with their azure creds instead of unwise Apple ID managed creds. Further if you install it manually through the store it will succeed and will also update the status in intune. WebException An exception occurred during a WebClient request. Intune company portal App Reset vs Repair. Download the on-premises connector from the Microsoft Intune admin center. Enterprise App Management enables IT and security operation teams to simplify the lifecycle of managing first-party and third-party applications by offering a secure, prepackaged catalog of apps. log file details the activities of the Wi-Fi profile when it&x27;s installed on the device. I&39;m new to this community. AgentExecuter Track any PowerShell execution events. Email The email of the user. All use of the device is blocked in Lost Mode. This filter in line 41 should be modified to your needs. Agent logs on the client machine are typically in C&92;ProgramData&92;Microsoft&92;IntuneManagementExtension&92;Logs. To install Microsoft apps with Intune, follow these steps Go to Microsoft Endpoint Manager portal > Apps > All Apps > Add > Select App type. Basically the Company Portal (Store for business app) isnt pushing to 1 device, its stuck install pending. I have made two apps and both exhibit the same behavior. 1 answer. Activation Lock is enabled automatically when a user sets up the Find My iPhone app on a device. iOSiPad OS apps can be added to Intune either as App Store apps or through Apple VPP. Up to 14 installs now since I logged in to one of the machines with another test user. The following example shows how you can determine whether an application is installed on a user&39;s device For more info - Using the Microsoft Graph API for Intune. Clearing the status of an IntuneMEM deployed app September 12, 2021 1 minute read If you are reading this, you have probably come across an issue where a Microsoft Endpoint Manager (aka Intune and referred to from now on as MEM) deployed app has gotten stuck in a. Intune Management Extension - Get to know the. Select Devices and then select Windows devices. uhauldealercom website, craigslist cars santa fe
com and go to Devices and then select your device. . Intune clear app install status
Create a new application in Azure. I have had far better success with this. Hi, trying to find out why the apps that I configure to be installed via Intune are not installed. In the App package file window, click the Browse button and select a Chrome installer for uploading. For more information, see Intune discovered apps. If it isnt in that list (block device is configured but that app isnt in it) Then it should install after the user logs in and the esp is done If you still want to delay it a bit. " Include and exclude app assignments in Microsoft Intune Microsoft Docs. Intune Company Portal is the app that lets you, as an employee or student in your organization, securely access those resources. If Azure AD device I would check Intune Management Extension installed, if yes check the logs. For a device-based deployment, note the. What the Company Portal displays isn&39;t necessarily the true state. Name - The name of the profile that appears in the Microsoft Intune. For more information, see How conflicts between app intents are resolved. Click on Select app package file. Application management The process of creating, configuring, managing, and monitoring applications. Another possibility would be to configure the app assignment as available. To see the. Install and configure the Exchange connector on a computer in the on-premises Exchange organization. -Settings > General > Usage the app doesn&x27;t show up here. Click the Install button from the below screenshot. User self-service device actions from the Company Portal. Open Command Prompt as admin and run dsregcmd. Click Next to display the Scope tags page. They used the Company Portal app or portal. To disable this setting, select No. At any time, users can open the Company Portal app, Devices > Check Status or Settings > Sync to immediately check for policy or profile updates. Heres how the process goes Log in to the Microsoft Endpoint Manager admin center. If the app is win32 app and you want to reinstall of a single app, you can delete the app id as well as it&x27;s corresponding GRS (Global Retry Schedule key). The problem is that the offline app appears to be "not applicable" in Intune for some reason. Confirm if the status is correct by checking Device Install status for getting the accurate installation status for an app for a device. Let&x27;s check the steps Login on Microsoft Intune admin center. I&x27;m trying to determine if there&x27;s a way to clear prior error, but can&x27;t seem to find any way to do it so that it stops reporting this way. You'll then see the app pane, which includes an overview of the device status and the user. For the specific steps, go to Connect your Intune account to your Managed Google Play account. Once you have deployed the app as &x27;Install&x27; to usersdevices through Intune, should you need to uninstall the app, you would add the applicable userdevice to a group which is deployed in the &x27;Uninstall&x27; section of the deployment (make sure you have excluded that group from the installation section, so they become mutually exclusive). Sign in to Microsoft Intune admin center. Intune doesn&x27;t even know there is an update available without VPP. The next step is to launch the company portal app. Under the Devices table, view the status of the App install lifecycle column. You can use CMTrace. Under the Devices table, view the status of the App install lifecycle column. True normally removing the assignment doesnt trigger an uninstallation, To uninstall you need to assign a group to the uninstall setting. Further if you install it manually through the store it will succeed and will also update the status in intune. module (previously McAfee Host Intrusion Prevention Firewall) and the Web Control module (previously McAfee SiteAdvisor&174; Enterprise). If the answer is the right solution, please click "Accept Answer" and kindly upvote it. Click on Select app package file. If yes, that means the issue is on app side and iOS side. On the popup window that opens, select Turn off. Do you see any file in the incoming folder under Cprogram files (x86) Microsoft Intune. This tells us that Intune has successfully delivered the package to the device, so now the question is why did the install fail. In the dropdown box next to Assign to, select either Add groups, Add all users, or Add all devices to assign the app. Click Apps and select All Apps. Autopilot and Intune, App Install Fails in Acccount Setup. To clarify what I'm seeing. exe to view these log files. IOException Unable to read data from the transport connection A socket operation was attempted. 1 computer from Intune. In the Microsoft Intune admin center, select Apps > All apps > select the related app . Sign in to the Microsoft Endpoint Manager admin center. Click on the Win32 app. so sorry if asking about basics I&x27;ve checked the logs and see this CHROME I can actually see the Chrome now installed on. For more information, see Intune discovered apps. The Intune Management Extension (IMEWin32 App) log collection feature is available only for Win32 apps with a failed instance. For version 2103 and earlier, select the Co-management node. On Microsoft Intune Mobile Device Management (MDM) managed devices, sometimes app or profile installations can fail. The Registry. Note apps that appear in the work profile unexpectedly. Get the IP address and path (in this. Intune Message center. App install status View the status of an app assignment that you created. Hi I have the same issue with an application - it tries downloading it from swdb02. Company Portal helps and allows you, as an employee or student in your organization, to securely access those resources and. Windows 10 Intune App Deployment Support Help 2 - Tracking MSI app deployment using Windows Events. With the MAM tunnel, unmanaged devices (devices not enrolled in Intune) can access on-premises apps and resources. ACM makes all the colors on all your Windows apps appear accurately and consistently on every supported display. Win32 app configurable installation time impacts the Enrollment Status Page. Autopilot Registration using Intune. To add public, private or web applications, stay in Apps > All apps and choose "add. If you don&39;t see an entry, it means the person who initiated the action is the user of the device. I have tried Delete LastFullReportTimeUtc from HKEYLOCALMACHINE&92;SOFTWARE&92;Microsoft&92;IntuneManagementExtension&92;Win32Apps&92;Reporting UserId and then performed a sync. The troubleshooting pane lets help desk operators and Intune administrators view user information to address user help requests. Upload Win32 app to Intune Deploy Win32 Apps with Intune. Win32 app configurable installation time impacts the Enrollment Status Page. Please check if Microsoft Store is blocked. , I am having my notebook here with a company portal on it. Conditional Access policy 2 Require a compliant device for the apps on the exclusion list. Once you have deployed an application, you can see the Assigned column showing the. When Office CSP is triggered to install, it will first check if the FinalStatus node exists or not. Select the Devices menu, select Enroll devices, and then select Windows enrollment. The Windows 10 devices are listed as &x27;managed by co-managed&x27; and &x27;compliance compliant&x27;. Intune MSI win32 apps stuck at Download Pending Your device is syncing for 1 day. It&x27;s fine. After that I am stuck at installing the apps. You&x27;ll then see the app pane, which includes an overview of the device status and the user status. Edit Also check on the windows store for business that the user has been granted a license for the company portal app, you can see this under managed apps. The management settings are coming straight from Azure AD and Intune device management. For this reason, it is good practice to review the contents of your Spam folder occasionally. Wipes with pending status are displayed until you manually delete them. I have also tried Restart the Microsoft Intune Management Extension in Service. Get and install the latest version of Azure AD Connect (1. Although the concept of DeviceUser applies broadly across different app types, there are some nuances and implementation differences worth calling out. I have also seen your video on M365 apps but it wasn&x27;t clear in the. A targeting change of an installed managed app can cause the install count in the status pane to decrement, but remain reported in the detected apps. In this article. Click on Accounts. Sync the device with Intune. ago You can edit app4 properties and set it to supersede app2 WITH uninstall. Type the name or email address of the user you want to troubleshoot, and then click Select at the bottom of the pane. For apps deployed with Available install intent, the automatic update generates a status message for the IT admin informing that a new version of the app is available. &92;n; App install status View the status of an app assignment that you created. The uninstall command is. Its the next part it didnt push it to 1 device. Intune App Control for Business policies are an implementation of Windows Defender Application Control (WDAC). Or, the device received the policy but hasn&x27;t reported the status to Intune. For version 2103 and earlier, select the Co-management node. Deletes a mobileAppInstallStatus. An available configuration is the option to block device use until apps are installed - preventing the user. I have. (or intune managed) you can find these registry entries in the following location Computer&92;HKEYLOCALMACHINE&92;SOFTWARE. " However, I am not able to. exe installers. To list all properties of a specific resources, like a device, we will use the get method and add the ID of this resource to the query. Data is reported through the Windows DeviceStatus CSP, and identifies each device where the Firewall is off. Add any notes to the App suite information in step 1 and click Next. In Device status or User status report, select a device. 5 - Create groups in Intune. Intune status details The application was not detected after installation completed successfully (0x87D1041C). If successful, this method returns a 201 Created response code and a mobileAppInstallStatus object in the response body. So they can try to install the app from the company portal. . qooqootvcom tv